Countrywide specialists at work
Established 2010 · 14 Years of Excellence

The UK's Most
Trusted
Foam Removal
Authority.

Founded by RICS surveyors who witnessed the spray foam crisis unfold firsthand — we built the nation's most certified removal service around one belief: no homeowner should lose their mortgage because of bad insulation advice.

2,500+Homes Restored
98%Mortgage Success
14+Years Operating
35+Certified Specialists
8Regional Teams
4.9★Trustpilot Rating
Restored loft
✓ Mortgage-Ready Certified
Why We Started

Born From
the Spray Foam
Crisis.

In the mid-2000s, the UK saw a surge of spray foam installations — many pushed through government energy efficiency schemes. Homeowners were told it would future-proof their homes.

The reality was different. RICS surveyors began flagging spray foam as a material defect. Lenders followed. Homeowners found themselves unable to sell, remortgage, or release equity — with no warning and no clear path forward.

Our founders — RICS-qualified building surveyors who saw this crisis develop firsthand — built Countrywide specifically to solve it. A certified removal methodology that satisfies lenders. A documentation framework that satisfies surveyors. A client experience built around urgency.

14+ Years
Industry Experience
100%
Surveyor Pass Rate
Our Values

What Drives
Every Project
We Take On.

These aren't corporate slogans. They're the principles that guide every survey, every removal, and every certificate we issue.

01

Clinical Precision

Every removal is executed with specialist extraction equipment and fully documented with photographic evidence at each stage.

02

Complete Transparency

Fixed-price quotes, no hidden charges, clear timelines. You know exactly what's happening from first call to completion certificate.

03

Genuine Empathy

Mortgage problems are stressful. We understand that urgency and treat every client with the speed and care their situation demands.

04

Backed Integrity

Every job carries an insurance-backed guarantee. Our reputation is built on documented results, not promises.

Our Journey

14 Years of Growth
& Excellence

2010

Company Founded

Established by RICS-qualified building surveyors who witnessed the spray foam crisis emerging in UK residential valuations.

2013

PCA Full Membership

Became full members of the Property Care Association — the UK's leading body for structural remediation.

2016

500 Homes Restored

Reached our first major milestone: 500 properties returned to full mortgage eligibility.

2018

EBR-01 Adopted

First removal company in the UK to fully adopt the EBR-01 lender documentation standard, now accepted by all major lenders.

2021

Nationwide Teams

Deployed regional specialist teams across England, Wales and Scotland — ensuring 48hr response anywhere on the mainland.

2024

2,500+ Restored

Surpassed 2,500 successful restorations with a maintained 98% mortgage approval rate post-certification.

Leadership

Specialists,
Not Generalists.

Every team member is specifically trained in spray foam removal, timber remediation, and lender documentation. This is all we do — and we do it better than anyone.

RH
Richard Hadley
Founder & MD

MRICS-qualified surveyor with 20 years' property experience. Founded Countrywide after witnessing the spray foam crisis impact homeowners firsthand.

JF
James Fletcher
Head of Technical Ops

PCA-certified specialist with 15 years of structural remediation. Develops our extraction methodologies and quality standards.

SP
Sarah Pemberton
Lender Relations Manager

Mortgage industry specialist managing direct relationships with all major UK lender technical departments and valuation teams.

TW
Tom Walsh
Regional Director – North

Oversees all operations across the North West, Yorkshire and North East. 12 years of on-site remediation experience.

Countrywide specialist team
35+ Certified Specialists
Deployed across 8 UK regional teams
Team Certifications
PCA Qualified
NFRC Registered
CSCS Card Holders
DBS Checked
First Aid Certified
IPAF Trained
Industry Recognition

Trusted by Professionals
& Homeowners Alike

"I've never seen a removal company operate with this level of professionalism. The documentation they provide is exactly what lenders need — comprehensive, clearly structured, and legally sound."

D
David & Claire Harrison
RICS Surveyor, South East

"Used Countrywide for two separate clients whose sales had stalled due to spray foam. Both completed successfully. Their response time and documentation quality is unmatched."

M
Mark Benson
Independent Mortgage Broker

"Sensitive, professional and incredibly quick. They explained every step, kept me updated throughout, and the certificate they provided got our mortgage through without issue."

P
Patricia Owen
Homeowner, Bristol
Official Certifications & Industry Credentials
PCA
CERTIFIED
Property Care Association
NFRC
MEMBER
Roofing Confederation
EBR-01
COMPLIANT
Lender-Approved Standard
RICS
RICS
RECOGNISED
Chartered Surveyors
Trustpilot
★★★★★ 4.9
500+ Verified Reviews
CHAS
ACCREDITED
Health & Safety Assessed
W?
Which?
TRUSTED TRADER
Consumer Endorsed
ISO9001
ISO 9001
CERTIFIED
Quality Mgmt System
£10M public liability insurance
Professional indemnity cover
RICS-compliant methodology
Insurance-backed guarantee provider
DBS-checked team members
Health & safety certified
Environmental waste disposal licence
Ongoing professional development
Take The First Step Today

Don't Let Spray Foam
Cost You Any More.

Whether it's a mortgage, remortgage, property sale, or equity release — our certified removal process gets your property back to lending-ready condition. Start with a free, no-obligation assessment.

£10M Insurance-Backed Guarantee
Response Within 2 Hours
All Major Lenders Accept Our Certificate